Restoration Hardware Reviews
(Rated by 4 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.3
- Shipping & Delivery4.7
- Customer Service4.5
Recent Customer Reviews (4)
Anne Bauer
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Eliana De Luca
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Berangaria Roux
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Jennifer Dent
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Restoration Hardware Pricing
RH products
over $2,000 - $9,000 or more
Payment Methods
Accepted Payment Options:
Prices for items on Rh.com-us-en vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Restoration Hardware credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Restoration Hardware Pros & Cons
Pros
1
Luxurious Designs: Restoration Hardware (RH) offers artfully styled and elegantly designed furniture and home decor pieces, appealing to those seeking a luxurious lifestyle.
2
Customization Options: RH provides various customization options, such as choosing different fabrics and armless features on sofas, which can enhance the user experience.
3
Customer Service: Positive experiences with customer service have been reported, with RH addressing issues promptly and offering replacements for defective items.
4
Lifetime Guarantee: RH offers a lifetime guarantee on the frame, springs, and cushions of their couches, ensuring durability and longevity.
5
White-Glove Delivery: The company provides white-glove delivery, ensuring that furniture arrives in pristine condition and is set up hassle-free in the home.
CONS
1
Expensive: RH products are significantly priced, with some items starting at over $2,000 and going up to $9,000 or more.
2
Durability Concerns: There have been mixed reviews regarding the durability and perceived quality of certain pieces, particularly outdoor furniture.
3
Strict Return Policy: RH has a strict return policy, with no returns on custom orders and a 50% non-refundable deposit required for custom orders.
4
Mixed In-Store Experience: Some customers have reported mixed feedback about the in-store shopping experience, including issues with delivery and sales staff.
5
Limited Transparency: There is a lack of transparency regarding some manufacturing origins and details, which may raise concerns for some buyers.
Restoration Hardware Features and Benefits
Features
Luxurious Designs
Offers artfully styled and elegantly designed furniture and home decor pieces, appealing to those seeking a luxurious lifestyle.
Customization Options
Provides various customization options, such as choosing different fabrics and armless features on sofas, which can enhance the user experience.
Customer Service
Positive experiences reported, with RH addressing issues promptly and offering replacements for defective items.
Lifetime Guarantee
Offers a lifetime guarantee on the frame, springs, and cushions of couches, ensuring durability and longevity.
White-Glove Delivery
Provides white-glove delivery, ensuring furniture arrives in pristine condition and is set up hassle-free.
Membership Program Discounts
25% off all full-priced items and 20% off sale merchandise.
Complimentary Services
Free interior design services.
Preferred Financing
0% APR for 12 months with equal payments for RH Members.
Financing Options
Includes 0% APR for 12 months, 3.99% APR with 60 monthly payments, standard 2.99% APR with 12 payments, 6.99% APR with 60 payments, and RH Outlet 0% APR for 9 months.
Delivery Options
Standard delivery at a per-item cost or unlimited delivery with white glove service.
Account Management
24/7 online account management.
Exclusive Perks
Members can place orders to be shipped to others, and membership automatically renews unless canceled.
International Membership
Available for international customers.
Luxury Home Furnishings
Wide product range including furniture, lighting, textiles, rugs, bathware, décor, outdoor, baby & child, and teen products.
Sale and Clearance
Frequent sales offering up to 60% off on various products.